If insured, parts shipped by Robot Monster Toys will only
be insured against LOSS or obvious mishandling by the Post Office (as in crushed
flat or stabbed). Individual parts that are broken because we used
too small a box or did not pad correctly will be replaced or refunded by Robot
Monster Toys*. The Customer will not be asked waist time filing a
claim for our mistake. Robot Monster Toys "MAY" refuse to replace or refund payment for lost orders that are not tracked by either INSURANCE, DELIVERY CONFIRMATION, OR REGISTERED MAIL.
*Any part Robot Monster Toys ships that arrives to the customer broken, will be replaced or refunded by Robot Monster Toys whether is was insured or not. |
Generation One / Generation 2 and beyond / ORDER |